Our flights are operated on a reliable schedule, ensuring timely departures and arrivals. You can enjoy a comfortable journey with well-maintained aircraft, experienced crew, and breathtaking aerial views of Nepal’s landscapes.

It’s recommended to arrive at the airport at least 2 hours before your scheduled departure time to allow for check-in, security checks, and boarding.

Baggage allowance varies depending on the flight and ticket type. Please check your e-ticket or contact us for specific information.

Yes, we provide airport transfers to and from Kathmandu and Pokhara, ensuring a smooth start and end to your journey.

No, we offer transparent pricing with no hidden charges. The quoted price includes all services and amenities.

In the event of a delay or issue, our team will communicate promptly and work to resolve the situation as quickly as possible.

In addition to flight bookings, we offer tour packages to explore destinations such as Chitwan National Park, Pokhara, and Kathmandu. These packages include activities like jungle safaris, cultural tours, and adventure sports.

We provide special assistance for passengers with disabilities or special needs. Please inform us in advance so we can make the necessary arrangements for your comfort and safety.

Yes, you can change your travel date. Please contact us as soon as possible to discuss your new preferred dates. Keep in mind that changes may be subject to availability and additional charges, depending on our booking and cancellation policies. We will do our best to accommodate your request and ensure a smooth transition.

Cancellation Policy
1. Free Cancellation Period:

Cancellations made up to 7 days before the departure date will receive a full refund.

2. Partial Refund Period:

Cancellations made between 5 and 6 days before departure will incur a cancellation fee of 25% of the total package cost.

Cancellations made between 3 and 4 days before departure will incur a cancellation fee of 50% of the total package cost.

3. No Refund Period:

Cancellations made less than 2 days before departure will not be eligible for a refund.

4. Special Circumstances:

In the case of emergencies or unforeseen circumstances (e.g., serious illness, natural disasters), we will consider refunds or rescheduling on a case-by-case basis. Proper documentation may be required.

5. Rescheduling:

Requests to change travel dates can be made up to 3 days before departure, subject to availability. A rescheduling fee of $50 will apply. Any difference in package costs due to date changes will be charged or refunded accordingly.

6. Non-Refundable Items:

Certain items, such as non-refundable flights, permits, or special event tickets, may not be refundable regardless of the cancellation date. These will be clearly specified in the booking details.

7. Third-Party Services:

Cancellation policies for third-party services (e.g., hotels, airlines) included in your package may vary. We will adhere to the respective policies of these service providers.

8. Travel Insurance:

We strongly recommend purchasing travel insurance to cover unexpected cancellations and protect your investment.

Contact Information:

For cancellations or rescheduling, please contact us (info@heritagediscoveries.com)